Organizations having strong brand loyalty customers experience repeated purchases of its products and services regardless of the fact that there is a change in price… Read More »Customer Loyalty Program: Do you believe that there are advantages with loyal customers?
Strategy: How do you select digital learning products that most effectively leverage the emerging technology trends?
Digital transformation requires a digital transformation strategy that, as any strategy, looks at the goals, current situation and how to move forward on a transformational… Read More »Strategy: How do you select digital learning products that most effectively leverage the emerging technology trends?
electronic performance support system: Do your employees believe that your organizational culture facilitates learning?
Learning and other talent management applications can be used to provide the infrastructure necessary to support a high-performance workplace, successful employee engagement strategies will make… Read More »electronic performance support system: Do your employees believe that your organizational culture facilitates learning?
An effective user acquisition strategy is the holy grail for many marketers, whether it be a mix of channels that generate a constant flow of… Read More »customer acquisition cost: How might you use business networks to acquire new customers?
Staff morale and motivation, retention and recruitment, professional development, quality improvement, service efficiency and effectiveness all depend significantly upon the style and quality of leadership… Read More »Adaptive Leadership: What work-based learning experiences do you offer?
Salespeople who increase sales to existing customers usually view after-sales support as an opportunity to strengthen relationship, your sales force may need to grow by… Read More »Sales: Do you have salespeople or resellers who need product & sales training?
Achievement of Business Value: Which learning approaches drive the greatest business value in your organization?
Leadership qualities that influence goal achievement include the ability to create a clear vision, the ability to understand organizational culture, the ability to focus on… Read More »Achievement of Business Value: Which learning approaches drive the greatest business value in your organization?
As a customer service manager, improving employee engagement is another way to make sure customers have a great experience. As an example, customer service is… Read More »customer service training: What are of all processes involved in the specified work area?
You need to get out there and spread the word about your products or services to the right people to build your customer base, controlling… Read More »customer service training: Are there longer-term benefits to current service features?
Customer requirements (as a result of fulfilling customer business needs) are the basis for the service, there is a difference between service organizations and project… Read More »Service Level Agreements: What service level is your organization aiming for?